Contact our advice line service on 03444 772121

About us

Cheshire West area map ep ep ep ep Our locations

Get directions to our Bureau sites using Google Maps:
Ellesmere Port / Chester /
Northwich / Winsford

On-line referral system (members only)


Cheshire West Citizens Advice Bureau provides free, impartial advice and information on a range of issues. We can help with most problems from employment, benefits, housing and debt. Our advice is independent and completely confidential.

We deliver the aims and principles of Citizens Advice Bureaux nationally by offering a comprehensive service of information, advice, advocacy and representation, and by working actively for change in the policies and practices of organisations that impact on the lives of our clients.


CWCAB Advice Trends


Get advice

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

You can get advice on line from:

Advice Guide

You can see our Bureau opening hours and services by selecting your most convenient location:

Our advice page also lists our Bureau opening hours and services offered.



Volunteering with CWCAB


We welcome all potential volunteers and, as part of our non-discriminatory policy, encourage involvement from all sections of the community.

Our national website gives details of volunteering roles.


To find out more about volunteering in our Bureau locations please contact


Strategic Partners

We are associated with the following local organisations:

Cheshire West and Chester Council

Cheshire Volunteer Centre

Third Sector Assembly

My Life My Choice



The Family Law Email Advice Line is provided by the Chester branch of the University of Law. The programme has been established to enable students to obtain practical legal experience, and enables members of the public to obtain legal advice free of charge.

Full details of the service are here


Social Media


We have a Twitter feed - news of local and national initiatives
appear here

Follow Citizens Advice on Facebook


You can make a charitable donation at our Virgin Money Giving site ..

Make a donation using Virgin Money Giving